University staff—advisers, counselors, librarians, administrative coordinators, residence life professionals, maintenance staff, among a myriad of other positions—are critical for the success of TUs internationalization goals. TU staff members are in a position to directly influence a student’s academic and extracurricular choices and shape the quality of their interaction with the university. Given that staff is key to shaping TU’s culture that welcomes diverse students and scholars to campus, the Center for Global Education and HR’s Training & Development are pleased to announce the Global Community Staff Development Program, designed to provide staff with the knowledge and skills necessary to work effectively in cross-cultural situations and advance TU’s goals for internationalization.
Global Community Staff Development Program
The program is a semester-long program that includes workshops and seminars on topics related to TU’s diverse student and faculty communities. Participants are expected to complete a required introductory seminar, “An Introduction to International Communication,” and then select from a menu of other workshops conducted by campus and community experts throughout the year. Participants who complete the introductory seminar and four out of five workshops will be recognized as graduates of the program with a certificate, a shirt, and special luncheon.
This program is flexible enough to accommodate the staff development needs of the entire staff spectrum, from executive and administrative levels through the nonprofessional staff. The program is designed for staff who have high levels of engagement with students and/or whose job performance could be enhanced with greater cultural empathy and intercultural competence.
Introductory Seminar: “An Introduction to Intercultural Communication”
(Required for all participants)
In this seminar, participants will learn basic components of intercultural communication. This highly interactive workshop will explore specific strategies for working effectively with non-native English speakers or individuals from different cultural backgrounds.
“TUs Global Communities”
This workshop will introduce participants to the international student and scholar population at TU. Participants will also have opportunities to discuss the special issues and concerns typically experienced by international students. Participants will learn about campus and community resources for support of international students.
“Chinese Students Today”
This workshop will provide an overview of the Chinese students enrolling at US universities, specifically TU. Some of the topics that will be explored include: systems of education in China, trends in enrollment at US universities, challenges for integrating Chinese students at US universities.
“Pronunciation of Chinese Names and Greetings”
Participants will learn basic pronunciation of Chinese names and phrases, in order to increase their confidence when interacting with Chinese students.
“Supervising and Mentoring an International Student”
Participants will examine issues specific to international undergraduate and graduate students working in their areas. The workshop will present techniques for effectively providing feedback, creating a culturally inclusive workplace, and responding to conflict.
“Introduction to Islam”
This workshop will provide an overview of the beliefs and practices of Islam, including an examination of women and gender. Participants will also learn about the experiences of Muslim students at TU.
“Defusing Difficult Situations”
This workshop will introduce participants to strategies for managing conflict, with particular consideration for ways in which intercultural issues contribute to misunderstandings. Participants will learn general strategies for dealing with workplace conflict and discuss how conflict is viewed in different cultures.
Jane Kucko, Center for Global Education (Chair)
Laura Allen, Multicultural Affairs
Kate Barron-Alicante, College of Law
Hope Geiger, Graduate School
Kim Henderson, International Student Services
Mike Mills, Office of Public Affairs and Economic Development
Anupama Narayan, Department of Psychology
Marty Phillips, Office of Human Resources
Andreya Williams, Housing and Dining Services